Your client onboarding process sucks – here’s why AND how to fix it
Let me be the first to tell you that your onboarding process sucks. Most clients won’t tell you this. Instead, they’ll just leave or not refer your service to anyone or ask for a refund. And why not? If a service-based business has not put much thought into the client experience after money or credit cards have changed hands, what makes you think they’ll stick around? Here are just some… Read More »Your client onboarding process sucks – here’s why AND how to fix it